PRS Helpdesk · Pusen DISS Series

Ask a coding or reimbursement question

Have a question about coding, billing, or a denied claim for the Pusen DISS Series? Send it to the PRS Helpdesk and our team will answer by email.

How it works

Send your question

Fill out the form. Include the payer, the state, and the codes involved. If your question isn’t about a specific code, enter N/A.

Watch for your confirmation

The first time you submit a question, you’ll receive a “Welcome to PRS Helpdesk” email confirming we received it and opened a ticket. Later questions don’t send a confirmation.

Get your answer by email

We’ll email you as soon as a response is posted to your ticket.

Optional: create a Helpdesk account

In the welcome email, click “View my request on the web,” then “Join” to set a password. With an account you can see all your tickets and upload documents.

Already have one? Log in to the PRS Helpdesk.

Your Helpdesk account is separate from your prsnetwork.com login.

Submit your question

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First Name*

Last Name*

Email*

Role*

Payer* (United Medicare, Humana Medicare Advantage, Anthem Commercial, etc.)

State*

Code/Codes* (enter N/A if not inquiring about a code or codes)

Category*

Question*

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