AAOS Coding Hotline

1.877.893.5668

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Coding help is only a phone call away.

Our highly-trained hotline staff is ready to assist you with your most challenging claims.

Physician Reimbursement Systems' hotline staff can assist AAOS members with many of your coding needs. Highly trained, courteous, and helpful professionals answer all calls within 24 hours. Our staff is trained to provide assistance in the following areas:

  • ICD-9, CPTTM, and HCPCCS Level II coding
  • Evaluation and Management coding
  • Correct modifier usage
  • CCI (Correct Coding Initiative) bundling edits
  • Difficult-to-code operative report

The PRS coding hotline can assist with both Private and Medicare claims. Our hotline team is supported by a dedicated research staff which ensures accurate information for each specialty areas. Physician Reimbursement Systems also provides coding assistance for members of the American College of Surgeons, American Association of Orthopedic Surgeons and the American Association of Neurological Surgeons.

Please have your credit card and AAOS membership number available when you call to access your AAOS member discount Hotline consulting services are measured by Consultation Units (CUs).

Examples of usage are:

  • One 10-minute call up to 10 minutes in length or 1 facsimile question - 1 CU
  • Review of one pre-coded operative report - 3 CUs
  • Coding of one Evaluation & Management visit - 3 CUs
  • Review of claim denial - 4 CUs +
  • Research state procedures or new technology procedural coding - 4 CUs +

Hours of Operation

Monday - Friday
7:00 am - 4:00 pm MST

(877) 893-5668
To order CUs, call (800) 972-9298